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GENERAL TERMS OF SERVICE AND CONTRACTING CONDITIONS OF USE OF HONDARRIBIA LOCKERS

PURPOSE

These general conditions regulate the contracting of lockers from Hondarribia Lockers at its establishment located on Calle Bernart Etxepare, 20280 Hondarribia (Guipuzcoa). Likewise, these conditions regulate the contractual relationship between Hondarribia Lockers and the User who contracts the locker service.

Hondarribia Lockers Terms and Conditions

OUR LOCKERS

Hondarribia Lockers offers its Users the possibility to rent any of its lockers for periods of 24 hours. Hondarribia Lockers offers lockers in 3 sizes and 3 different prices (VAT included): 10 Medium-sized lockers: 40cms (Height) x 50cms (Width) x 60cms (Depth), €7.9/ 24h. 11 Large-sized lockers: 50cms (Height) x 50cms (Width) x 60cms (Depth), €10.9/ 24h. 11 XL-sized lockers: 90cms (Height) x 50cms (Width) x 60cms (Depth), €14.9/ 24h. In the lockers, users can store their belongings as long as they do not violate the Limits of Use. Lockers can be rented for a minimum period of 1 day (24 hours). During this period, the user can access their belongings several times a day for a maximum of 3 days. For longer periods, the user must contact us and explain the reasons at hondarribialockers@gmail.com; otherwise, their belongings will be removed, and they will be kept for a maximum of one week. After this time, they will either be disposed of or handed over to lost property.

PRICE

The prices applicable to each type of locker are those indicated on the website at the time of booking. All prices on the website include VAT (Value Added Tax) and correspond to the rental of a locker for 24 hours. Offers will be properly marked and identified as such, indicating the previous price and the offer price. Hondarribia Lockers may make changes it deems appropriate at any time, depending on its needs and market conditions.

OPERATION

At Hondarribia Lockers, we have smart lockers where the entire booking and usage process is automated. It can be done in two ways. To contract the rental of lockers at Hondarribia Lockers, the following requirements must be met:

• Having reached or being over 16 years of age.

• Accepting the present general conditions of service contracting and locker use.

• Accepting the privacy policy of Hondarribia Lockers, as the entity in charge of the lockers.

MODIFICATION, CANCELLATION, AND REFUND OF SERVICES

In bookings made at our premises, it will only be possible to cancel or modify the rental if payment has not been made.

MANAGEMENT OF INCIDENTS

 In case of breakdown, blockage, or any other type of incident in the use of the locker, the User will have at their disposal the assistance service of Hondarribia Lockers by calling the telephone number +34 682581506 during business hours from 9:00 to 21:00, or by written communication to the following address: hondarribialockers@gmail.com. Outside of the indicated hours, communication through either of the two channels is not considered.

RESERVATION FORM

The User guarantees that all data regarding their identity, as well as the reservation provided, are true, accurate, and complete. The personal data provided will be used to manage the reservation and fulfill the obligations arising for the parties of the locker service. www.hondarribialockers.com is authorized to process the personal data provided in the contracting process by the User as necessary for the provision of the service. The User, by contracting, expressly consents to the processing of their personal data under the terms detailed here.

USER OBLIGATIONS

Use lockers only as a temporary storage place for their own property. Use lockers correctly, without causing damage to them, and ensure that the locker is closed when the user leaves the premises. This implies the commitment to use lockers for legal and authorized purposes, undertaking not to store objects whose mere possession or trafficking is illegal (stolen objects, drugs, etc.). Likewise, do not introduce flammable, polluting, or hazardous materials into the lockers; neither animals nor living beings. If any material deposited in the lockers requires a permit or license for its possession, have that license. Do not introduce unpackaged food or drink. Do not include money, jewelry, technological items (tablets, computers, televisions, etc.), or items of special value in the lockers, the decision of the user to use the rented lockers to store such items of special value is solely and exclusively their responsibility. Remove the items placed in the rented lockers before the end of the rental period, i.e., before the reserved 24-hour period ends. If not done, the user must pay the corresponding fee for the time slot to open their locker; the minimum rental period is 24 hours, and access to the premises is from 8:00 to 22:00. Leave the lockers at the end of the service in the same condition as they were found. Notify Hondarribia Lockers of any incidents detected in the lockers or their condition through hondarribialockers@gmail.com.

IMPORTANT

Do not exceed the capacity of the locker. Do not force the door when closing the locker. It could block the door, preventing it from opening. Do not provide the code to third parties, with the user being responsible for any breach of these obligations. Do not use the lockers for exchanging goods with third parties. Access the premises only to access the lockers, without staying in the premises longer than strictly necessary. Do not take photos or recordings of the security mechanisms of the premises.

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